Shipping and Returns
Shipping: 4.99€ per item / free over 50€
The customer can exercise the right of withdrawal within 15 days of receiving the order.
To start the return procedure, it is required to complete the online procedure where the customer can choose whether to return the entire order or specific items that for any reason do not meet expectations.
If the customer has not registered, he must send an email to our customer service email@example.com
The customer is entitled to return without charge a product received only with ascertained defects. In all other cases the shipment is charged to the customer . It is advisable to pack the return with care in the original packaging and to keep the shipping receipt of the courier to monitor the shipment and be able to trace the package in case of loss.
The refund will be made within 15 working days from the return approval on the same payment method used to the order confirmation.